Last Updated: 23 Nov 2020
How we use your personal information
Your information is processed using primarily electronic means and is used, without limitation, for the following services: Registration for an account or newsletter; Order fulfillment and related activities; Management of payments, including anti-fraud control when paying by credit/debit card; Marketing communications; Customization of content; Responding to customer service requests and similar communications from you; and Technical assistance.
How long will store this information
We will usually store the personal information we collect about you for no longer than necessary in accordance with our legal obligations and legitimate business interests Marketing and Advertising From time to time we may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services. Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you. We will only send you marketing messages if you have given us your consent to do so from email sign up or by ordering through our site. You can update your preferences about the emails you receive from us at a later date, including withdrawing your consent, by clicking on the link at the bottom of our marketing emails.
Disclosures to Third Parties
You may contact us at the contact information below any time to update the personal data we have about you (e.g., your name, shipping address, email address, or phone number). You may choose not to receive promotional emails by clicking “unsubscribe” in the email. Though please note that you may continue to receive administrative or confirmation emails relating to your purchases. You may use the tools in your browser or manage cookies as described in more detail above in the Cookies and Other Electronic Technologies section. If you are a resident of a country in the European Economic Area (the “EEA”), you have certain rights to access information that identifies you as defined by applicable laws. Please see below for details.
We take steps to protect information that identifies you using physical, technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and alteration. While we work to keep information secure, we cannot warrant or guarantee its security. You remain responsible for the security of information you transmit to us over the internet.
Our Services are intended for general audiences and are not targeted to children under the age of 13. If we become aware that we have collected personal information (as defined by the Children’s Online Privacy Protection Act) from children under the age of 13, we will take reasonable steps to delete it as soon as practicable.
Cookies and Other Electronic Technologies
Tracking Technologies used in our emails
Our emails may contain tracking technologies that provide us with information about your interactions with our emails, including identifying if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. This helps us measure the effectiveness of our marketing email campaigns, make the emails we send to you more relevant to your interests and to understand if you have opened and read any important administrative emails we might send you. Most popular email clients will allow you to block these technologies by disabling certain external images in emails. You can do this through the settings on your email client – these generally give you the option of choosing whether emails will display “remote images”, “remote content” or “images” by default.
Interest Based Advertising
We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history and use of the Site. We may share, or we may permit third party online advertising networks, social media companies and other third party services to collect information about your use of the Site over time so that they may play or display ads of the Site, our products and services and similar products and services, on other websites, apps or services you may use (including Google and Facebook). Typically, but not always, this information is collected through cookies and similar tracking technologies. These third parties may collect mobile identifiers, such as the ID for Advertising for iOS (IDFA), Google Advertising ID, as well as your device’s IP address, information about other applications on your device, your location, information about your use of the Site and information about which adverts you have seen or clicked on. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.
Links to third party sites
The Site contain and based on links to and from third party websites, including those of our partner networks, advertisers, partner merchants, news publications, and retailers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
Rights for EU Customers
To learn more about the personal data we collect about you or the rights you may have, please contact us at the contact information above. You may contact us to (1) access or rectify your personal data or request its deletion, (2) request a restriction on the processing of your personal data, (3) object to the processing of your personal data or (4) exercise other rights with respect to your personal data. While we strongly encourage you to first raise any questions or concerns about your personal data directly with us, you have a right to lodge a complaint with the relevant supervisory authority.
Changes to this policy